NetSapiens Media Server/SIP Aggregation Switch


NetSapiens Device Provisioning Server


NetSapiens Conferencing Server

Media Interrogation Server





NetSapiens Accounting Server

Monitoring & Ticketing System





Scopes of Office Manager, User,
Reseller & Call Center Supervisor/User

Frequently Asked Questions



Current & Historical Release Notes


Don't hesitate to contact our support team should you have any questions
at support@netsapiens.com or (858)764-5202

Recently Added FAQs

  • How do I create dial rules? This article has moved to https://help.netsapiens.com/hc/en-us/articles/203798534-Dial-Translations
    Posted Apr 17, 2015, 4:41 PM by Mamta Buch
  • How to enable the Busy Lamp Field (BLF)/Presence This article has moved to https://help.netsapiens.com/hc/en-us/articles/204693530
    Posted Apr 20, 2015, 9:14 PM by Mamta Buch
  • How do I replace the default Speech Words files with files that I had recorded? Have the phrases listed; Using the Complete Inventory of Speech Words file attached; recorded. The script of each phrase can be found in the Script column.Be sure that the ...
    Posted Apr 9, 2014, 2:40 PM by Mamta Buch
  • How do I create a redundant SIP Trunk? This article has moved to https://help.netsapiens.com/hc/en-us/articles/204440464
    Posted Apr 21, 2015, 11:28 AM by Mamta Buch
  • What are the default/recommended star codes? Default Star Codes can be found athttps://help.netsapiens.com/hc/en-us/articles/202627640
    Posted Nov 5, 2014, 2:48 PM by Unknown user
Showing posts 1 - 5 of 68. View more »