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MP Active Call Graph user statistics


How to get time calculation for Agent in Manager Portal

posted Sep 24, 2013, 1:52 PM by Unknown user   [ updated Sep 24, 2013, 1:53 PM ]

Login on Manager Portal as A supervisor,
Click on Active Call Graph,
Select Agent Table At which point the Agent Statistic Table will be shown.

| Attachments: how to get user agent time in omp.jpg

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