How to get time calculation for Agent in Manager Portal

posted Sep 24, 2013, 1:52 PM by Unknown user   [ updated Sep 24, 2013, 1:53 PM ]
Login on Manager Portal as A supervisor,
Click on Active Call Graph,
Select Agent Table At which point the Agent Statistic Table will be shown.
Unknown user,
Sep 24, 2013, 1:52 PM