Dial Planning

Working with Dial Translations

Each dial plan consists of a set of dial translation rules. The dial translation module uses these rules to match a destination digits sequence and select a responder application. The module also uses these rules to translate both the source and destination digit sequences (both user and host parts).
The following sections describe how to work with dial translation. Dial translations are managed using the Dial Translation page.

To Display the Dial Translation Page

On the Dial Planning menu, click Dial Translation.

Column	Description
Edit	Click the links in this column to edit a dial translation domain or description only.
Dial Translation	Dial Translation Name (usually the name of the company it belongs to).
Domain	Name of the domain to which the dial translation belongs.
Select	Click the Select link in this column to add, edit, or delete dial rules within the dial translation.
Description	Description of the dial translation.
# Rules	Number of rules associated with the dial translation.

Initially, the Dial Translation page shows all the dial translations in the system. To locate a particular dial translation, you can search criteria using the Find Plan field at the top right side of the Dial Translations page, or the Reseller and/or Domain drop-down lists at the bottom-left side of the Dial Translation page to filter dial translations by reseller and/or domain.

If the number of dial translations shown exceeds what the page can display, a next link appears at the lower right area of the page. Click this link to display the next page of dial translations.
The Dial Translation page also has a Refresh button. After you add, edit, or delete dial translations, click this button to update the contents on this page.

Finding a Dial Translation

You can find a dial translation using the name of the dial translation plan:

Enter the first few characters of the dial translation in the Find Plan field. For example, to find the dial translation “Prepaid Passthrough,” you can type pre or pass.
Click the Refresh button. Only the dial translations that match the characters you typed appear in the Dial Translations page

Filtering Dial Translations by Reseller and/or Domain

Initially, the Reseller and Domain fields contain an asterisk. This character means the Dial Translation page shows dial translations for all resellers and domains.

To filter dial translations by a particular reseller, select a reseller in the Reseller drop-down list.
To filter dial translations by a particular domain, select a domain in the Domain drop-down list.

The Reseller and Domain drop-down lists can be used together to narrow your view by filtering dial permissions by reseller and domain.

Click the Refresh button. Only the dial translations that correspond to the reseller and/or domain you selected are displayed in the Dial Translation page

Editing Dial Translation

There may be times when you need to edit a dial translation. To edit a dial translation:

From the Dial Translation page, under the EDIT column, click the dial translation you want to edit. The Modify Dial Translation dialog box appears

Change the values in the Modify Dial Translation dialog box

Click the Modify button to exit the dialog box, then click the Refresh button to update the screen.

Column	Description
Dial Translation	The name of the dial translation. This field is read only in the Edit screen.
Domain	Select the domain to which the dial translation will belong.
Description	Enter a description for the dial translation.

Deleting Dial Translations

If you no longer need a dial translation, use the following procedure to delete it from the system.

From the Dial Translation page, under the EDIT column, click the dial translation you want to delete. The Modify Dial Translation dialog box appears.

Click the Delete button. A precautionary message asks if you are sure you want to delete the item.
Click OK to delete the dial translation (or click Cancel to retain it).
Click the Refresh button to update the screen.

Adding Dial Translation Rules

From the Dial Translation page, under the SELECT column, click SELECT link for the dial translation to which you want to add the translation rule. The Dial Translation page for the selected translation appears

Click the Add button. The New Rule dialog box appears

Complete the fields in the New Rule dialog box
Click the Create button to exit the dialog box, then click the Refresh button. The dial translation rule you added appears on the Dial Translation page for that translation.

Column	Description
Dial Translation	Enter the name of the dial translation. In the Modify Rule dialog box, this field is read only.
Destination	Destination is the match rule for the SIP To-URI as the dial translation module is entered. Wild cards can be used such as: The question mark (?) for a single digit. The asterisk () for any and all digits. [digit-digit] for a range of possibilities for one single digit. For example, sip:[2-3]???@ can match 2 and three other digits or a 3 and three other digits, and so forth. In the Modify Rule dialog box, this field is read only.
Application	The application selects what to do with this call if there is a match of destination.
Destination User Translation	Used to translate the user part of the To-URI. Can be another system User like 5200.
Destination Host Translation	Translation of the host part of the To-URI. For example: when you dial a certain number you may want to change domains. (sip:5200@domain2.com)
Source User Translation	Translate the Source (To-URI) user part.
Source Host Translation	Translate the Source (To-URI) host part.
Description	Enter a description for the dial translation rule

Editing Dial Translations

There may be times when you need to edit a dial translation. To edit a dial translation:

From the Dial Translation page, under the SELECT column, click SELECT link for the dial translation whose rule you want to edit. The Dial Translation page for the selected translation appears
Under the Destination column, click the destination whose dial translation rule you want to edit. The Modify Rule dialog box appears

Change the values in the Modify Rule dialog box
Click the Modify button to exit the dialog box, then click the Refresh button to update the screen.

Deleting Dial Translations

If you no longer need a dial translation, use the following procedure to delete it from the system.

From the Dial Translation page, under the SELECT column, click SELECT link for the dial translation whose rule you want to delete. The Dial Translation page for the selected translation appears
Under the Destination column, click the destination whose dial translation rule you want to delete. The Modify Rule dialog box appears
Click the Delete button. A precautionary message asks if you are sure you want to delete the item.
Click OK to delete the dial translation (or click Cancel to retain it).
Click the Refresh button to update the screen.

Working with Dial Permissions

Dial permissions are created in the Dial Permissions page and are assigned to users and connections. A dial permission comprises a set of dial permission rules. The permissions module uses these match rules to permit or deny the dialed digits.

To Display the Dial Permission Page

On the Dial Planning menu, click Dial Permission.

Column	Description
Edit	Click the links in this column to edit a dial permission. You can then edit the Domain or description.
Dial Permission	Shows the name of the dial permission.
Domain	The name of the domain to which the dial permission belongs. An asterisk indicates all domains.
Select	Click the links in this column to add, edit, and delete dial permission rules.
Description	Description of the dial permission.
# Rules	The number of rules associated with the dial permission.

Initially, the Dial Permission page shows all the dial permissions in the system. To locate a particular dial permission, you can use the Reseller and/or Domain drop-down lists at the bottom-left side of the Dial Permission page to filter dial permissions by reseller and/or domain.

If the number of dial permissions shown exceeds what the page can display, a next link appears at the lower right area of the page. Click this link to display the next page of dial permissions.

The Dial Permission page also has a Refresh button. After you add, edit, or delete dial permissions, click this button to update the contents on this page.

Filtering Dial Permissions by Reseller and/or Domain

Initially, the Reseller and Domain fields contain an asterisk. This character means the Dial Permission page shows dial permissions for all resellers and domains.

To filter dial permissions by a particular reseller, select a reseller in the Reseller drop-down list.
To filter dial permissions by a particular domain, select a domain in the Domain drop-down list.

The Reseller and Domain drop-down lists can be used together to narrow your view by filtering dial permissions by reseller and domain

Click the Refresh button. Only the dial permissions that correspond to the reseller and/or domain you selected are displayed in the Dial Permission page.

Editing Dial Permissions

There may be times when you need to edit a dial permission. To edit a dial permission:

From the Dial Permission page, under the EDIT column, click the dial permission you want to edit. The Modify Dial Permission dialog box appears

Change the values in the Modify Dial Permission dialog box
Click the Modify button to exit the dialog box, then click the Refresh button to update the screen.

Column	Description
Dial Permission	Name of the dial permission. When editing this information, this field is read only.
Domain	Select the domain to which the dial permission will belong. An asterisk indicates all domains.
Description	Enter a description for the dial permission.

Deleting Dial Permissions

If you no longer need a dial permission, use the following procedure to delete it from the system.

From the Dial Permission page, under the EDIT column, click the dial permission you want to delete. The Modify Dial Permission dialog box appears
Click the Delete button. A precautionary message asks if you are sure you want to delete the item.
Click OK to delete the dial permission (or click Cancel to retain it).
Click the Refresh button to update the screen.

Adding Dial Permission Rules:

From the Dial Permission page, under the SELECT column, click SELECT link for the dial permission to which you want to add the translation rule. The Dial Permission page for the selected translation appears

Click the Add button. The New Rule dialog box appears

Complete the fields in the New Rule dialog box
Click the Create button to exit the dialog box, then click the Refresh button. The dial permission rule you added appears on the Dial Permission page for that translation.

Column	Description
Policy Name	Read-only field that shows the name of the dial permission to which this rule belongs.
Destination	A dial string match such as; sip:????@* (in this example, ???? corresponds to 4 digits).
Mode	Specify whether this rule is to permit or deny the dialing pattern. Deny = when a match is achieved, deny this call. (default) Permit = when a match is achieved, allow this call.
Reason	Enter a description or reason for the dial permission rule.

Editing Dial Permission Rules

There may be times when you need to edit a dial permission rule. To edit a dial permission rule:

From the Dial Permission page, under the SELECT column, click the SELECT link for the dial permission whose rule you want to edit. The Dial Permission page for the selected translation appears
Under the Destination column, click the destination whose dial permission rule you want to edit. The Modify Rule dialog box appears

Change the values in the Modify Rule dialog box
Click the Modify button to exit the dialog box, then click the Refresh button to update the screen.

Deleting Dial Permission Rules

If you no longer need a dial permission rule, use the following procedure to delete it from the system.

From the Dial Permission page, under the SELECT column, click the SELECT link for the dial permission whose rule you want to delete. The Dial Permission page for the selected translation appears
Under the Destination column, click the destination whose dial permission rule you want to delete. The Modify Rule dialog box appears
Click the Delete button. A precautionary message asks if you are sure you want to delete the item.
Click OK to delete the dial permission (or click Cancel to retain it).
Click the Refresh button to update the screen.

Working with Call Routing

The call routing engine allows the administrator to designate which route a call takes based on the dialed digits passed from the Dial Translation module. One main route and two alternative routes can be configured.

The following sections describe how to work with call routing. Call routing is managed using the Call Routing page.

To Display the Call Routing Page

On the Dial Planning menu, click Call Routing.

Column	Description
Destination	A dial match to select a route for the call (carrier, another SIP server, etc).
1st Route User	First route user part (usually * for any or all).
1st Route Host	IP address or DNS name of the host part.
2nd Route User	Second route (1st alternate) user part.
2nd Route Host	Second route (1st alternate) host part. IP address or DNS.
3rd Route User	Third route (2nd alternate) user part.
3rd Route Host	Second route (2nd alternate) host part. IP address or DNS.
Route Name	Name for route.

Initially, the Call Routing page shows all the static routes. To locate a particular static route, you can search criteria using the Find Destination field at the top right side of the Call Routing page.
If the number of static routes shown exceeds what the page can display, a next link appears at the lower right area of the page. Click this link to display the next page of dial translations.
The Call Routing page also has a Refresh button. After you add, edit, or delete dial translations, click this button to update the contents on this page.

Finding a Static Route

You can find a static route using the name of a destination:

Enter the first few characters of the static route in the Find Destination field. For example, to find the static route “627Netsapiens.com” you can type 627 or netsapiens.
Click the Refresh button. Only the static routes that match the characters you typed appear in the Call Routing page.

Adding Static Routes:

From the Call Routing page, click the Add Static Route button. The Routing Add dialog box appears

Complete the fields in the Route Add dialog box
Click the Create button to exit the dialog box, then click the Refresh button. The static route you added appears on the Call Routing page.

Column	Description
Destination	A dial match to select a route for the call (carrier, another SIP server, etc).
1st Route User	First route user part (usually * for any or all).
1st Route Host	IP address or DNS name of the host part.
2nd Route User	Second route (1st alternate) user part.
2nd Route Host	Second route (1st alternate) host part. IP address or DNS.
3rd Route User	Third route (2nd alternate) user part.
3rd Route Host	Second route (2nd alternate) host part. IP address or DNS.
Route Name	Name for route.

Editing Static Routes

There may be times when you need to edit a static route. To edit a static route:

From the Call Routing page, under the Destination column, click the destination whose static route you want to edit. The Route Details dialog box appears

Change the values in the Route Details dialog box
Click the Modify button to exit the dialog box, then click the Refresh button to update the screen.

Deleting Static Routes

If you no longer need a static route, use the following procedure to delete it from the system.

From the Call Routing page, under the Destination column, click the destination whose static route you want to edit. The Route Details dialog box appears
Click the Delete button. A precautionary message asks if you are sure you want to delete the item.
Click OK to delete the call routing (or click Cancel to retain it).
Click the Refresh button to update the screen.

Managing Connections

Managing Applications

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