New Portal UI Configuration

Admin Portal Parameters

Configuration Parameter Description Default Value Version added
SCOPE_ALLOW_RESELLER To allow subscriber scope of Reseller no 1220
SCOPE_ALLOW_CC_AGENT To allow subscriber scope of Call Center Agent no 1220
SCOPE_ALLOW_CC_SUPERVISOR To allow subscriber scope of Call Center Supervisor no 1220

Level Access Control

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_ENABLE_OMP Will allow users with scope of "Office Manager" to login no yes no 1220
PORTAL_ENABLE_RESELLER Will allow users with scope of "Reseller" to login no no yes 1220
PORTAL_ENABLE_SUPERUSER Will allow users with scope of"Super User" to login no no no 1221
PORTAL_ALLOW_SCOPE_SELECT_NO_PORTAL These settings control which scopes are available to be set via the new portal. These will not change the drop down in the admin portal or what scopes are actually valid. Basic Simple and Advanced are the same thing and only there to allow the admin to customize the differences but by default they will be identical. n/a no no 1222
PORTAL_ALLOW_SCOPE_SELECT_SIMPLE_USER n/a no no 1222
PORTAL_ALLOW_SCOPE_SELECT_BASIC_USER n/a yes yes 1222
PORTAL_ALLOW_SCOPE_SELECT_ADVANCED_USER n/a no no 1222
PORTAL_ALLOW_SCOPE_SELECT_CC_AGENT n/a yes yes 1222
PORTAL_ALLOW_SCOPE_SELECT_CC_SUPERVISOR n/a yes yes 1222
PORTAL_ALLOW_SCOPE_SELECT_OFFICE_MANAGER n/a yes yes 1222
PORTAL_ALLOW_SCOPE_SELECT_RESELLER n/a no yes 1222
PORTAL_USERS_ALLOW_SCOPE_CHANGE Allows the scope field to be shown when editing a user's profile n/a no yes
1222

Admin Portal Parameters


Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
SCOPE_ALLOW_SUPER_USER To allow subscriber scope of Super User n/a n/a n/a 1222
SCOPE_ALLOW_RESELLER To allow subscriber scope of Super User n/a n/a n/a 1222
SCOPE_ALLOW_CC_AGENT To allow subscriber scope of Super User n/a n/a n/a 1222
SCOPE_ALLOW_CC_SUPERVISOR To allow subscriber scope of Super User n/a n/a n/a 1222

User Management


Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_USERS_ALLOW_ADD Show/hide the "Add User" button. Not dependent on the capacity limitations. Will also hide delete n/a yes yes 1220
PORTAL_USERS_ALLOW_IMPORT Allows the "import button" on the users page. Defaults to the values of Add users. n/a yes yes 1221
PORTAL_USERS_ALLOW_DID_MANAGE Allow DID management in the User management edit page. n/a no no 1220
PORTAL_USERS_IGNORE_LIST Allow you to add a list of users to ignore when grabbing from the API. Useful in hiding test or special users. "departments" will hide all departments domain,departments 1220
PORTAL_USERS_DIR_MATCH_FIRSTNAME Switch the auto creation of directory match to first name instead of the default last name. no no no 1220
PORTAL_USERS_MIN_PASSWORD_LENGTH The minimum for the password length. 4 4 4 1220
PORTAL_USERS_FORCE_NUMERIC For the password to be numbers only. yes yes yes 1220
PORTAL_USERS_REQUIRE_NUMERIC_USERNAME Require the username to be numeric only. yes yes yes 1220
PORTAL_USERS_REQUIRE_FIRSTNAME Whether or not the portal requires the user to enter a value for the first name yes yes yes 1220
PORTAL_USERS_REQUIRE_LASTNAME Whether or not the portal requires the user to enter a value for the last name yes yes yes 1220
PORTAL_USERS_REQUIRE_EMAIL Whether or not the portal requires the user to enter a value for the email address. yes yes yes 1220
PORTAL_USERS_AREA_CODE_LENGTH_MIN For international support of area codes other than the domestic 3 digits 3 3 3 1221
PORTAL_USERS_AREA_CODE_LENGTH_MAX For international support of area codes other than the domestic 3 digits 3 3 3 1221
PORTAL_USERS_ALLOW_ENABLE_VOICEMAIL Allow whether or not a user has voicemail enabled. yes yes yes 1221
PORTAL_USERS_ALLOW_VOICEMAIL_EMAIL Allow the Vmail->Email settings. yes yes yes 1221
PORTAL_USERS_ALLOW_VOICEMAIL_DATA Show/hide the data second of the voicemail tab in user configuration n/a yes yes 1221
PORTAL_USERS_EXTENSION_MAX_LENGTH The max length of a the users extension for client side validation. 6 6 6 1221
PORTAL_USERS_SHOW_DIAL_PLAN Allow a drop-down of all the allowed dial plans for this domain. allowed includes owned by domain or * no no yes 1221
PORTAL_USERS_SHOW_DIAL_PERMISSION Allow a drop-down of all the allowed dial permissions for this domain. allowed includes owned by domain or * no no yes 1221
PORTAL_USERS_CREATE_DEFAULT_FEATURE Create a "Default" answer rule for each new user. "*" in the back end to mimic legacy admin UI setup. yes yes yes 1221
PORTAL_USERS_INDEX_SHOW_STATUS Allow the status and message (if any) to be shown on the index page of the users tab. defaulted on prior to 1222. no no no 1222
PORTAL_USERS_VMAIL_EMAIL_SMALL_LIST Only show None and Email w/ Attach and move to delete no no no 1222
PORTAL_USERS_VMAIL_EMAIL_HIDE_BRIEF Remove the "brief" options from the list. no no no 1222
PORTAL_USERS_VMAIL_SHOW_EMAIL Will show the email address options. Default is to hide and show on the profile page only. no no no 1223
PORTAL_USERS_ALLOW_PASSWORD_CHANGE Shows or hides the password changing section for a user. yes yes yes 1222
PORTAL_USERS_DIRECTORY_AUTOCOMPLETE Will show an auto-complete for the department field and allow create if needed. no will show drop-down if more than 0 departments exist yes yes yes 1222
PORTAL_USERS_SHOW_DIAL_PERMISSION_READONLY Shows the dial permissions field, but it is read only. no no no 1222

Menu Display Control

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_MENU_SHOW_HOME To Show the Home menu Icon yes n/a n/a 1220
PORTAL_MENU_SHOW_VOICEMAIL To Show the Messages menu Icon yes n/a n/a 1220
PORTAL_MENU_SHOW_ANSWER_RULES To Show the Answer rules menu Icon yes n/a n/a 1220
PORTAL_MENU_SHOW_USER To Show the User menu Icon no yes n/a 1220
PORTAL_MENU_SHOW_CONTACTS To Show the Contacts menu Icon yes no n/a 1220
PORTAL_MENU_SHOW_CONFERENCE To Show the Conference menu Icon n/a yes n/a 1220
PORTAL_MENU_SHOW_AUTO_ATTENDANT To Show the Auto Attendant menu Icon n/a yes no 1220
PORTAL_MENU_SHOW_CALL_QUEUE To Show the Call queue menu Icon n/a yes n/a 1220
PORTAL_MENU_SHOW_TIMEFRAME To Show the Time frame menu Icon yes yes n/a 1220
PORTAL_MENU_SHOW_PHONE To Show the Phones menu Icon yes n/a n/a 1220
PORTAL_MENU_SHOW_MOH To Show the Music on Hold menu Icon yes yes n/a 1220
PORTAL_MENU_SHOW_CALL_HISTORY To Show the Call History menu Icon yes yes yes 1220
PORTAL_MENU_SHOW_INVENTORY To Show the Inventory menu Icon n/a yes yes 1220
PORTAL_MENU_SHOW_INVENTORY_PHONENUMBER To Show sub table of inventory for phone numbers n/a yes yes 1220
PORTAL_MENU_SHOW_INVENTORY_PHONES To Show sub table of inventory for phones n/a yes yes 1220
PORTAL_MENU_SHOW_PHONENUMBERS Can move the phone numbers up to the top level in Reseller and Office Manager views, turn off n/a no no 1222
PORTAL_MENU_SHOW_PHONES_INVENTORY Can move the phones inventory up to the top level in Reseller and Office Manager views, turn off n/a no no 1222
PORTAL_MENU_SHOW_DOMAIN To Show the Domain menu Icon n/a n/a yes 1220
PORTAL_MENU_SHOW_SIP_TRUNKS To Show the SiP Trunk menu Icon n/a no yes 1221
PORTAL_MENU_USE_QUICK_LINKS Show the additional options on the index page of resellers and domains giving a list of options under the level below. yes yes yes 1220
PORTAL_LOGIN_HOME_PAGE Allow you to change the default page on login and level change. This is required if hiding "home" home home home 1221
PORTAL_MENU_SHOW_PROFILE Show the "profile" to allow a user to change their own settings. yes n/a n/a 1222

Home Pages

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_HOME_USER_SHOW_VMAIL Show Voicemail widget on user home page yes n/a n/a 1220
PORTAL_HOME_USER_SHOW_CALLHISTORY Show Call history widget on user home page yes n/a n/a 1220
PORTAL_HOME_USER_SHOW_STATUS_MESSAGE Show status message widget on user home page yes n/a n/a 1220
PORTAL_HOME_USER_SHOW_ANSWERRULE Show Active Answering Rule widget on user home page yes n/a n/a 1220
PORTAL_HOME_USER_SHOW_CONTACTS Show contacts widget on user home page yes n/a n/a 1220
PORTAL_HOME_USER_SHOW_PHONES Show the active phones widget on home page yes n/a n/a 1220
PORTAL_HOME_USER_SHOW_CONFERENCE Show the conference participants widget in user home page yes n/a n/a 1220
PORTAL_HOME_OMP_SHOW_ACTIVE_CALLS Show active calls widget on office manage home page yes n/a n/a 1220
PORTAL_HOME_OMP_SHOW_GRAPHS Show graphs widget on office manage home page yes n/a n/a 1220
PORTAL_HOME_OMP_SHOW_STATS Show stats widget on office manage home page yes n/a n/a 1220
PORTAL_HOME_RESELLER_GRAPHS Show graphs widget on Reseller home page n/a n/a yes 1220
PORTAL_HOME_RESELLER_QUICK_LAUNCH Show quick launch widget on Reseller home page n/a n/a yes 1220
PORTAL_HOME_RESELLER_SHOW_STATS Show stats widget on Reseller home page n/a n/a yes 1220
PORTAL_HOME_RESELLER_MIN_SUMMARY Show min summary widget on Reseller home page n/a n/a yes 1220

Call History

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_EXPORT_DATE_FORMAT Format to be used when exporting data in call history options found here: http://book.cakephp.org/1.3/view/1471/Formatting nice nice nice 1220
PORTAL_12_HOUR_FORMAT Options are yes,no. no will be xx:yy where xx is 00-24. yes will be in xx:yyaa where xx is 00-12 and aa is am/pm.  yes yes yes 1220
PORTAL_CALL_HISTORY_REMOVE_PREFIXES A comma separated list of internal dial prefixes to strip off the front of termination numbers in call history; add this to the parameters field. Will only strip 1 prefix from the front with a prefixed length >11 characters. null null null 1220
PORTAL_PHONENUMBER_REMOVE_POUND_PREFIXES Automatically remove tech prefixes terminated by a # yes yes yes 1222
PORTAL_CALL_HISTORY_DURATION_FORMAT Format used for the duration in call history. default is MMM:SS. Options include "min" where only min in integer are used rounded up.  null null null 1220
PORTAL_CALL_HISTORY_SHOW_DISP_NOTES Show the icon to popup a modal window to view/edit dispositions/reason/notes. no no/yes(CC) no 1220
PORTAL_CALL_HISTORY_SHOW_RECORDINGS Show recording icon to play if available no no/yes(CC) no 1220
PORTAL_CALL_HISTORY_SHOW_DISP_ON_INDEX Show the Disposition as a Column on the index page of call history no no no 1221
PORTAL_CALL_HISTORY_SHOW_REASON_ON_INDEX Show the Reason as a Column on the index page of call history no no no 1221
PORTAL_CALLHISTORY_EXPORT Allow the Export of call detail records. yes yes yes 1222
PORTAL_CALL_HISTORY_EXPORT_DISP_REASON_NOTES Includes the disposition reason and notes fields in the export.  no/yes(CC) no/yes(CC) no 1221
PORTAL_PHONENUMBER_REPLACE_PLUSSIGN Replace leading 011 and 00 with a + sign to signify international syntax. yes yes yes 1222
PORTAL_CALL_HISTORY_SHOW_TRACE Allow a popup of a sip flow graph and link to full URL. n/a n/a no(resel)/yes(SU) 1222
PORTAL_PHONENUMBER_SHOW_ALIAS Adds a column in call history displaying the description of the inbound DID in the DID table. no no no 1222
PORTAL_CALL_HISTORY_SHOW_FILTER_TIME Adds a time option to the call history filter in call history no no no 1223
PORTAL_CALLHISTORY_FILTERS_TYPES Shows the "type" filter in call history filters yes yes yes 1222
PORTAL_CALLHISTORY_FILTERS_MISSED Shows the specific type as a drop down option. yes yes yes 1222
PORTAL_CALLHISTORY_FILTERS_EXT_TO_EXT Shows the specific type as a drop down option. no no no 1222
PORTAL_CALLHISTORY_FILTERS_OFFNET Shows the specific type as a drop down option. no no no 1222
PORTAL_CALLHISTORY_EXPORT_BILLABLE 3rd party download link made available in portal's call history no no no 1222
PORTAL_CALLHISTORY_EXPORT_BILLABLE_URL 3rd party download link made available in portal's call history null null null 1222
PORTAL_CALLHISTORY_EXPORT_BILLABLE_TEXT 3rd party download link made available in portal's call history null null null 1222
PORTAL_CALLHISTORY_EXPORT_BILLABLE_TITLE 3rd party download link made available in portal's call history null null null 1222

Caller ID and 911 Settings

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_USERS_ALLOW_EDIT_CALLERID Allows User to edit the Caller ID for a user yes yes yes 1220
PORTAL_USERS_ALLOW_EDIT_911ID Allows User to edit the Emergency Caller ID for a user no no no 1220
PORTAL_USERS_SHOW_911ID Allows ability to hide of show the emergency Caller ID field no no no 1220
PORTAL_USERS_SHOW_CNAME Allows ability to hide or show the Caller ID name for the user. this is hidden by default. no no no 1220
PORTAL_USERS_CALLERID_USE_DROPDOWN_DID_LIST Will only give the user or admin ability to select a Caller ID based on their configured DID's for that domain. no no no 1220
PORTAL_USERS_911_USE_DROPDOWN_DID_LIST Will only give the user or admin ability to select a Caller ID for 911 based on their configured DID's. no no no 1220
PORTAL_USERS_911_USE_DROPDOWN_EMERG_LIST Will only give the user or admin ability to select a Caller ID for 911 based what is in the list of configured 911 enabled DID's managed from API. no no no 1220
PORTAL_USERS_911_FORCE_ANI_ON_DOMAIN_CREATION This will force the 911 Caller ID to be something known so you can match and prevent 911 calls. Source match it and send it to a message if needed. n/a n/a n/a 1220

Answering Rules

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_ANSWERRULES_ANON_SYNTAX A comma separated list of syntax's that the NMS will add or remove from the block list when the "Block anonymous or unknown" is checked. ANONYMOUS, Anonymous, anonymous, Unknown 1220
PORTAL_ANSWERRULES_SIMRING_CONFIRM Allow a option to require confirmation on all outbound (10,11 digit) calls  no no no 1222
PORTAL_ANSWERRULES_SIMRING_CONFIRM_TITLE Allows for customization and branding on this feature. html ok Answer confirmation for offnet numbers 1222
PORTAL_ANSWERRULES_ADD_CONFIRM_DT_RULES Add the rules for confirm need them unless you put them in the global default.  yes yes yes 1222
PORTAL_ANSWERRULES_FNR_SHOW Show/Hide the forward on offline (forward not registered) yes yes yes 1222
PORTAL_ANSWERRULES_FNR_TITLE Allows for customization and branding on this feature. html ok When offline 1222
PORTAL_ANSWERRULES_VMAIL_USE_RESI Set the wizard to use "Residential Vmail" instead of ""??" yes yes yes 1222
PORTAL_ANSWERRULES_SHOW_ENABLE Allows you to show and hide the enable options. Default is to hide and always have rules enabled. no no no 1222
PORTAL_ANSWERRULES_MAX_RINGTIME Max value in the ring now answer drop down. set to larger than 112200 to get the unlimited option. 1222

Attendant Management

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_AUTO_ATTENDANT_ALLOW_ADD "Show/hide the "Add Auto Attendant" button. Not dependent on the capacity limitations" n/a yes yes 1220
PORTAL_ATTENDANT_IGNORE_LIST Allow you to add a list of users to ignore when grabbing from the API for AA look-up. Useful in hiding test or special users n/a n/a n/a 1220
PORTAL_ATTENDANT_USE_RESI Use To User residential in the Options menu for extension dialing no no no 1220
PORTAL_ATTENDANT_ALLOW_MULTIPLE_TIER Allow the addition of a second tier in the AA. yes yes yes 1220
PORTAL_ATTENDANT_ADD_USER_IF_NEEDED Allow the portal to create a user if one didn't exist prior to AA creation yes yes yes 1221
PORTAL_ATTENDANT_MANAGE_AA_MAIN Allows the AA designer to manage the AAMain dial translation match for exit of fixed IVR applications yes yes yes 1220
PORTAL_ATTENDANT_MANAGE_TOUSERNOTFOUND If enabled it will allow the AA designer to add in ToUserNotFound to match on error cases when no user is found no no no 1222
PORTAL_ATTENDANT_OPTION_USER Show the option in the application selection icons. yes yes yes 1220
PORTAL_ATTENDANT_OPTION_CONFERENCE Show the option in the application selection icons. yes yes yes 1220
PORTAL_ATTENDANT_OPTION_CALL_QUEUE Show the option in the application selection icons. yes yes yes 1220
PORTAL_ATTENDANT_OPTION_DIRECTORY Show the option in the application selection icons. yes yes yes 1220
PORTAL_ATTENDANT_OPTION_VOICEMAIL Show the option in the application selection icons. yes yes yes 1220
PORTAL_ATTENDANT_OPTION_VOICEMAIL_IVR Show the option in the application selection icons. yes yes yes 1220
PORTAL_ATTENDANT_OPTION_EXTERNAL Show the option in the application selection icons. yes yes yes 1220
PORTAL_ATTENDANT_OPTION_PLAY_MESSAGE Show the option in the application selection icons. yes yes yes 1220
PORTAL_ATTENDANT_OPTION_REPEAT Show the option in the application selection icons. yes yes yes 1220

Call Queues

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_CALL_QUEUE_ALLOW_ADD "Show/hide the "Add Queue" button. Not dependent on the capacity limitations. Delete button follows add button" n/a yes yes 1220
PORTAL_CALL_QUEUE_ALLOW_AGENT_ADD "Show/hide the "Add Agent" button. Not dependent on the capacity limitations" n/a yes yes 1220
PORTAL_CALL_QUEUE_ALLOW_EDIT "Show/hide the "Edit Queue" button. Not dependent on the capacity limitations" n/a yes yes 1222
PORTAL_CALL_QUEUE_ALLOW_EDIT_AGENTS "Show/hide the "Edit Agent" button. Not dependent on the capacity limitations" n/a yes yes 1222
PORTAL_CALL_QUEUE_ADD_USER_IF_NEEDED Allows you to create a call queue without a previous user. Portal will add a user with a matching name yes yes yes 1221
PORTAL_CALL_QUEUE_ALLOW_RUN_STATS "Show/hide the "Run Stats" field. " n/a yes yes 1220
PORTAL_CALL_QUEUE_ALLOW_TIERED_RING Show/hide extra options for tiered (adding agents instead of cancelling call) ring. yes yes yes 1221
PORTAL_CALL_QUEUE_AGENT_MY_STATS Show/hide my stats option for call center agent yes n/a n/a 1221
PORTAL_CALL_QUEUE_AGENT_MY_STATS_GRAPHS Show/hide my stats graphs for call center agent yes n/a n/a 1221
PORTAL_CALL_QUEUE_MANAGER_STATS Show/hide my stats option for call center manager yes n/a n/a 1221
PORTAL_CALL_QUEUE_MANAGER_STATS_GRAPHS Show/hide stats graphs for center manager n/a yes n/a 1221
PORTAL_CALL_QUEUE_MANAGER_VIEW_LIST Comma separated list of call queue's to show on home page. n/a n/a n/a 1221
PORTAL_CALL_QUEUE_MANAGER_AGENT_GROUPS Comma separated list of departments to filter agents by on the home screen for call center manager. " n/a n/a n/a 1221
PORTAL_CALL_QUEUE_MANAGER_STAT_EXPORT_PDF Allow statistics export in PDF format no no no 1221
PORTAL_CALL_QUEUE_MANAGER_STAT_EXPORT_CSV Allow statistics export in CSV format yes yes yes 1221
PORTAL_CALLQUEUE_DEFAULT_SORT The default sort field for the call queue's description 1222
PORTAL_CALL_QUEUE_HOME_MAX_FRAME_HEIGHT The maximum height for the call queues window on the home page of agent and supervisor. make very large to avoid scrolling. 250px 1222

Call Center Agent

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_AGENT_SCREEN_POP_URL The URL for inbound screen pop on answered call. n/a n/a n/a 1221
PORTAL_AGENT_SHOW_AGENT_ACW Show the ACW for the agent. no no no 1222
PORTAL_AGENT_SHOW_AGENT_TIMES "Show the Logged in Hours Lunch and Break times for the agent" no no no 1222

Conference

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_CONFERENCE_ALLOW_ADD "Show/hide the "Add Conference" button. Not dependent on the capacity limitations" n/a yes yes 1220
PORTAL_CONFERENCE_PARTICIPANT_ALLOW_ADD Show the add participant button on the participants page. yes 1222
PORTAL_CONFERENCE_PARTICIPANT_REPORTS Show the reports button on the participants page. yes 1222
PORTAL_CONFERENCE_PARTICIPANT_SETTINGS Show the settings button on the participants page. yes 1222

Application Based DID management

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_CONFERENCE_ALLOW_DID_MANAGE Allow DID management in the Conference management edit page. n/a no n/a 1220
PORTAL_CALL_QUEUE_ALLOW_DID_MANAGE Allow DID management in the Call Queue management edit page. n/a no n/a 1220
PORTAL_AUTO_ATTENDANT_ALLOW_DID_MANAGE Allow DID management in the Auto Attendant management edit page. n/a no n/a 1220

Time Frames

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_TIMEFRAME_ALLOW_MULTIPLE_RANGES Allows a Button to add an additional ranges maxing out at two ranges per day. no no no 1221
PORTAL_TIMEFRAME_FULL_SET Give no options of Always day of week or calendering. Makes moth Days of week and Calender days on same page.  no no no 1221

Music on Hold

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_MUSIC_COPYWRITE_HEADER Allow a custom message to be displayed on the Music on Hold Upload. The text to left of the warning message. n/a n/a n/a 1220
PORTAL_MUSIC_COPYWRITE_TEXT Allow a custom message to be displayed on the Music on Hold Upload. The detailed warning message in the text box. 1220
PORTAL_AUDIO_UPLOAD_ALLOW_OCTECT_STREAM By default we will check the content type for all forms of audio/mpeg and audio/wav. If enabled will also allow application/octet-stream sometimes tagged by Firefox. no no no 1220

Live Data

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_CALLS_ACTIVE_CALL_POPUPS Allows you to turn on an off the active call popup and management. yes yes yes 1222

Popout

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_POPOUT_SHOW_MESSAGE Show the message field in the popout for a user. yes yes yes 1221
PORTAL_POPOUT_CALL_CONTROL Enabled the call control dialogs in the popout yes yes yes 1221

Devices/Phones

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_USERS_PHONES_NDP_ENABLED Will hide all access to NDP options (MAC, model, lines) n/a yes yes 1222
PORTAL_DEVICE_DISPLAY_OUTBOUND_PROXY Show the outbound proxy line as part of the manual/softphone settings. Required unless all domains are FQDN's. yes yes yes 1220
PORTAL_DEVICE_OUTBOUND_PROXY_TEXT Allows you to set the "outbound" proxy text when using the manual or softphone model. Default will be unset and it will look-up from the preset NDP server for details.  null null null 1220
PORTAL_DEVICE_ALLOW_RECORDING Allow the record option in the phones setting. no no no 1221
PORTAL_DEVICE_ALLOW_RECORDING_ Similar to above but with a Reseller filter. if set will take precedence over the above. 1222
PORTAL_PHONES_ALLOW_ADD Allow the add button to show from the main page of phones. yes yes yes 1220
PORTAL_PHONES_ALLOW_HOTDESK Allow the hotdesking feature on the phones page. Will override and hide Add phone if set to yes. no no no 1221
PORTAL_DEVICE_MAX_PER_USER Maximum devices allowed per user. 10 10 10 1221
PORTAL_DEVICE_NDP_SERVER Sets the NDP server for this device. This is where the device will get its outbound proxy information and info on pulling the password. api default 1221
PORTAL_DEVICE_NDP_SERVER_ Same as above but will allow per reseller access. replace with the reseller name with spaces removed.  n/a n/a n/a 1221
PORTAL_DEVICE_REDUNDANCY Sets the NDP redundency type. This will tell the NDP how to set outbound proxy's for geo redundency. Options are system default, none, geography,force primary null null null 1221
PORTAL_DEVICE_REDUNDANCY_ Same as above but will allow per reseller access. replace with the reseller name with spaces removed.  n/a n/a n/a 1221
PORTAL_DEVICE_REGISTERED_TEXT Allow you to change the text from Registered to something else Connected, Online etc.. Registered 1222
PORTAL_DEVICE_BRAND_LIST Allows you to set a comma separated list of vendors, example Polycom, Linksys, Yealink and you would only see those 3.  null 1222
PORTAL_PHONES_SHOW_SLA no no no 1222
PORTAL_PHONES_SHOW_INFO Instead of Edit option as read-only details option is showing. no no no 1222
PORTAL_PHONES_EDIT_TITLE Custom title instead of "Edit Phone" or "Add Phone" 1222

Audo Monitor / Whisper / Barge

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_ALLOW_AUDIO_MONITOR no no no 1221
PORTAL_ALLOW_WHISPER_BARGE no no no 1221
PORTAL_ALLOW_AUDIO_MONITOR_ON_QUEUES yes yes yes 1220
PORTAL_ALLOW_WHISPER_BARGE_ON_QUEUES yes yes yes 1221
PORTAL_CALL_RECORDING Allow the user to start recording in the middle of a call. no no no 1222

Inventory

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_INVENTORY_TABLE The Dial Plan table on the NMS server to parse as the Phone number inventory. n/a DID Table DID Table 1220
PORTAL_INVENTORY_ALLOW_PHONE_NUMBER "To allow the "phone number" option from the inventory. If used this will direct a DID to a phone number potential off-net without hitting the domain itself. This could result in non billable CDR's so please be careful if enabled. " no no no 1220
PORTAL_INVENTORY_ALLOW_FAX "Allows you to show or hide fax option defaults to "One Shot" responder application giving a single shot and then failing to error code not audio prompt" yes yes yes 1222
PORTAL_INVENTORY_PHONES_ALLOW_ADD Show the Add button to the phone hardware tab. yes yes 1220
PORTAL_INVENTORY_PHONES_EDITABLE Allow editing of the phone hardware in the inventory page. yes yes 1220
PORTAL_INVENTORY_PHONENUMBER_EDITABLE Allow editing of the phone numbers in the inventory page. yes yes 1220
PORTAL_INVENTORY_PHONENUMBER_ALLOW_ADD Allow the adding of a phone number to inventory no no 1222
PORTAL_INVENTORY_SHOW_EXPORT Allow the Export function in inventory pages. yes yes 1220
PORTAL_INVENTORY_PHONENUMBERS_IMPORT Allow the Import button for Phone numbers no no 1222
PORTAL_INVENTORY_CLEAR_NOTES_DOMAIN_CHANGE This will null out the notes values to allow you to edit it on domain change. n/a n/a yes 1222

Contacts

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_CONTACTS_ADD Allow ADD contacts button yes n/a n/a 1222
PORTAL_CONTACTS_IMPORT_EXPORT Allow Import and Export buttons yes n/a n/a 1222
PORTAL_CONTACTS_EDIT Allow Edit and Delete button. yes n/a n/a 1222
PORTAL_CONTACTS_SHOW_DEPT yes 1222
PORTAL_CONTACTS_SHOW_EMAIL no 1222
PORTAL_CONTACTS_SHOW_STATUS yes 1222

Click to Dial by Link

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_ALLOW_CLICK_TO_DIAL_USER Will change phone number labels to click to dial links yes n/a n/a 1220
PORTAL_ALLOW_CLICK_TO_DIAL_OMP Will change phone number labels to click to dial links n/a no n/a 1220
PORTAL_ALLOW_CLICK_TO_DIAL_RESELLER Will change phone number labels to click to dial links n/a n/a no 1220

Domain Creations (reseller only)

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_DOMAINS_ALLOW_ADD "Show/hide the "Add Domain" button. Delete will follow" n/a n/a yes 1220
PORTAL_DOMAINS_ALLOW_EDIT "Show/hide the "Edit Domain" button." n/a n/a yes 1222
PORTAL_DOMAINS_CREATE_DIAL_PLAN Will create a dial plan with the same name as the domain and set it as a default n/a n/a yes 1220
PORTAL_DOMAINS_DOMAIN_USER_SCOPE The default scope given to the domain user when created after a domain is created. n/a n/a Office Manager 1220
PORTAL_DOMAINS_NEW_POSTFIX "A postfix to automatically add to a domain being created. example ".netsapiens.com" would add that value to the end of any domain being created. This can be used to better tag or to create it into an FQDN. Will not add if it already ends in this postfix. NOTE: will also strip this postfix of user login when creating new users so the users default login will not contain this postfix. " null null null 1220
PORTAL_DOMAINS_NEW_POSTFIX_ Alternative form of above before null null null 1223
PORTAL_DOMAINS_SHOW_911ID Whether or not default Emergency caller id is shown as a option for domain if "no" then next parameter applies" yes yes yes 1220
PORTAL_DOMAINS_USE_CALLERID_FOR_911ID Only applies when configuration is not shown for domains. If 'yes' regular Caller ID will be used in that field instead. else [*] yes yes yes 1220

Dial Planning

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_DOMAINS_DIAL_PLAN if PORTAL_DOMAINS_CREATE_DIAL_PLAN is no then it will use this dial plan. If yes then it will inherit from it. n/a n/a Default 1220
PORTAL_DOMAINS_DIAL_PERMISSION When creating a new Domain this will set the default dial permission to be used for users created in that domain afterward n/a n/a Permit All 1220
PORTAL_DIAL_PLAN_ALLOW_STAR Allow access to * and admin-only owned dial translation when selecting a dial translation for user and sip trunk. no no no 1221
PORTAL_DIAL_PERMISSION_ALLOW_STAR Allow access to * owned dial permission when selecting a dial translation for user and sip trunk. yes yes yes 1222
PORTAL_DIAL_PERMISSION_ALLOW_ADMINONLY Allow access to admin-only owned dial permission when selecting a dial translation for user and sip trunk. yes yes yes 1222
PORTAL_DIAL_PERMISSION_ALLOW_RESELLER Will give reseller access to set any dial permission owned by any of its domains no will allow only it owned by that domain or * or admin only based on above.  no no no 1222

Custom Links

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_HELP_LINK A customizable link to any other site opening in a new tab. Any non null value will enable it as a link to the URL in the value null null null 1221
PORTAL_HELP_NAME The text value for the link above. Help Help Help 1221

Branding

Configuration Parameter Description Default for User Default for Office Manager Default for Reseller/Super User Version added
PORTAL_LOGGED_IN_POWERED_BY_ Will replace copyright statement at bottom server name is replaced by the FQDN used to get to the server 1222
PORTAL_LOGGED_IN_POWERED_BY Will replace copyright statement at bottom "Copyright© 122011-122012 by NetSapiens Inc." 1220
PORTAL_CSS_BACKGROUND Background color shown left and right of the main window once logged in. and all of login page.  #eeefe9 1220
PORTAL_CSS_PRIMARY_1 The primary button color on mouse over gradient color 1 and used for main navigation button color #7f223b 1220
PORTAL_CSS_PRIMARY_2 The primary button color on mouse over gradient color 2 the top gradient color on buttons #c0919e 1220
PORTAL_CSS_PRIMARY_1_ An override of PORTAL_CSS_PRIMARY_1 based on the which is the FQDN used by the user in the address bar; useful in branding by hostname and reseller branding; e.g. PORTAL_CSS_PRIMARY_1_training.netsapiens.com 1221
PORTAL_CSS_PRIMARY_2_ A override of PORTAL_CSS_PRIMARY_2 based on the which is the FQDN used by the user in the address bar. 1221
PORTAL_CSS_COLOR_MENU_BAR If set to yes the grey bar just below the large menu icons will be colored using the gradient color's above no no no 1220
PORTAL_CSS_CUSTOM Allows for a link to a custom css file that is applied after the default CSS to allow for overriding of anything. null null null 1222
PORTAL_CSS_FONT_FILE null null null 1222
PORTAL_CSS_FONT null null null 1222
PORTAL_CSS_FONT_ null null null 1222
PORTAL_CSS_FONT_HEADER null null null 1222
PORTAL_CSS_FONT_HEADER_ null null null 1222
PORTAL_CSS_FOOTER_COLOR a2a2a2 null null 1222
PORTAL_CSS_FOOTER_COLOR_ a2a2a2 null null 1222
PORTAL_CSS_COLOR_MENU_BAR_PRIMARY_1 null null null 1222
PORTAL_CSS_COLOR_MENU_BAR_PRIMARY_2 null null null 1222
PORTAL_FOOTER_HIDE_VERSION no 1222
PORTAL_HEADER_HIDE_NAME Default on top right is first name last name (user) and if set to yes we will only display username. no no no 1222
PORTAL_SOCKET_HOSTNAME Allows you to set the url of the websocket server. useful for rebranded sites or forcing to dedicated nsnode servers. (SSL cert needed) value of $_SERVER['HTTP_HOST'] 1222
PORTAL_TITLE_USER The title in the browser for a user level login User Portal User Portal n/a 1222
PORTAL_TITLE_MANAGER The title in the browser for a manager level login office manager or above n/a Manager Portal Manager Portal 1222
PORTAL_COOKIE_CHECK Allow the portal to confirm Cookies are enabled in the user's browser. Needed to insure a session can be kept with the server. 1220
PORTAL_COOKIE_ERR_MSG Configurable Message to be displayed in case the user has cookies turned off. Html syntax allowed. 1220
PORTAL_JS_COMBINE Combine and cache server side the JS to improve delivery to the browser yes yes yes 1221
PORTAL_EXTRA_JS Ability for system admin to add in own JS for analytics or any custom features. n/a n/a n/a 1221
PORTAL_PHP_HEAD_INCLUDE_PHP Ability for system admin to include there own code in the head of the html. n/a n/a n/a 1221
PORTAL_PHP_FOOT_INCLUDE_PHP Ability for system admin to include there own code in the bottom of the body in the html n/a n/a n/a 1221
PORTAL_SOCKET_ADD_VERSION Will affix a portal version to the request for socket.io JS. will allow browser caching of the code. yes yes yes 1222

Images Related to Branding

Configuration Parameter Description
portal_landing.png Single logo on top of login window on splash screen
portal_main_top_left.png Image on the top left of the portals once logged in. Max size should be 60px tall










-Mamta


website | email
Mamta Buch
Training Manager
920 Kline Street | Suite #400 | La Jolla, CA 92037 | USA 
Subpages (1): Revised UI Config
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