NetSapiens
Training Class
Morning
Session
Intro
to NetSapiens SNAPsolution
NMS
– NetSapiens Media Server
NCS
– NetSapiens Conferencing server
NDP
– NetSapiens Device Provisioning
Quick
Summary of Apps not explicitly covered today, NAS (accounting),
LiCf(recording)
NMS
System
Status
Resellers
Domains
Users
Devices
User
Features
Connections
Dial
Planning
Dial
Translations
Usable
Applications
Dial
Permissions
Call
Routing
User
portal
NDP
Adding
A MAC
Configuring
Defaults
Configuring
Overrides
Directory
Designer
Event
Tracing
Q&A
Afternoon
session
Troubleshooting
Call
History
Call
Traces
Nsflow
– https://boss.netsapiens.com/nsflow
SIP
– Protocol Basics
Auto
Attendants (AA)
Inbound
DID routing
Building
an AA
Recording
Audio
Call
Center
Queues
Hunt
Groups
More
Advanced Setups
Stats
Conferencing
Setup
Features
Re-Branding
BOSS
Trouble
Tickets
Graphs
Alarms
& Custom Thresholds
Open
Forum and Discussion
Useful
Links
Documentation-
https://sites.google.com/a/netsapiens.com/admin-guide/ndp
FAQ's-
https://sites.google.com/a/netsapiens.com/admin-guide/ndp/faqs
BOSS (trouble ticketing, Monitoring,
Graphing) -https://boss.netsapiens.com
|
|