SNAPviews User Portal Click to Call Front Desk/Operator Portal Domain & Personal Phonebook Find-Me/Follow-Me Personal Call History Call Forwarding & DND Manage & Send Voicemail Manage & Record Greetings Manage Account Settings Prepaid Account Balance Call Queue Management Domain Portal Hunt Groups Automatic Call Distribution Call Hold & Transfer Call Park Call History End-User Provisioning Reseller Portal Auto Attendant Configuration Directory Configuration Device Provisioning Device Monitoring Voice Mail Adminstration Music on Hold Configuration Hunt Group & Call Queue Management Management of all allocated Domains LEA Portal
CALEA Capabilities
Admin Portal Call Recording ยท Call Monitoring
Superuser Capabilities SNAPswitch Softswitch Media Server SIP Registrar SIP Proxy Feature Server Location Server Back-To-Back User Agent Call Routing with Alternate Routes Flexible Dial Planning Rules Programmable Voice Mail, IVR & Auto Attendant Firewall & NAT Traversal Email Alerts Find-Me/Follow-Me/One Number Forwarding & Do Not Disturb Audio Conferencing Automatic Call Distribution Hunt Group Functions Call Queuing Functions Instant Messaging Server Video Telephony Server Time of Day Feature Control Permission Control Connection Session Control SIP Trunking SIP Connection Management End-Point Session Control SIP End-Point Management SNAPoss Multi-tiered Rating & Billing Flexible Rate Planning Real-time Rating & Balance Adjustment Fault Management High Availability Device Provisioning User Provisioning Service Provisioning Element Monitoring CALEA Call Recording Audio Monitoring Subscriber Profile Database Service Configuration Database Web-Based Management Statistics Diagnostics Report Generation Troubleshooting Tools Call Detail Records XML & .csv Accounting Outputs Quality Assurance Tools |